***HOLIDAY RETURNS ***

Due to the holiday season, we ask for your patience while we work through your returns! Our small team of 3 is working as quickly as they can to process your return within 5-7 business days after your return is received at our warehouse. You can follow your shipments progress with the tracking number provided on your return label. If it has been over 7 business days since we received your return, please feel free to contact us .

We are happy to accept returns for your UNUSED products or unworn apparel for a full refund on the retail price only that was paid, minus $8.00 for the return shipping label. Please note, apparel returned with any wear and tear, including dirt, scuffs, scratches and other signs of wear will not be refunded, exchanged, or credited and will be returned to the customer. CLEARANCE ITEMS WILL NOT BE ACCEPTED FOR RETURNS OR EXCHANGES.

*Return shipping labels are only valid for US customers.

If you are an international customer, please request a return on our site, and return your products to us at the address provided via the automated return confirmation email and return the items at your own cost. 

**Please note that original shipping costs will not be refunded.

If you do not receive the automated email, please send the items back to us at

LG Grooming Returns
c/o The Hair Recovery Center
2611 S. Cooper St
Suite 121
Arlington, TX 76015
United States of America

If you have any questions about returns, please email us at krajaninc@gmail.com

If you have any questions about wholesale returns, please email Kendra at krajaninc@gmail.com.

Please enter your order details to begin

EXCHANGES

We do not offer exchanges. If you need another size or style, please enter your return request for a refund and place an order for the new size or style. If you had a discount on your original order, please email or call us with your new order number so we can match the discount. Please note, the matching discount will only be applied to items that are being repurchased. 

WARRANTY

All of our apparel are guaranteed for one year from the original purchase date for manufacturing defects. If you believe that you have a manufacturing defect, please email our Customer Service team with photos of the issue, as well as proof of purchase. Proof of purchase can be in the form of either a confirmation email or invoice from our website, or one of our authorized retailers. After our team receives these items and we feel that your item was in fact, defective, we will happily issue either a refund or a replacement. For more information about our warranty, please visit our FAQ page under the "Returns" section. 

MIS-SHIPMENTS

Apologies if you received a mis-shipment! We are happy to help you get you the correct items that you ordered! Please email us at krajaninc@gmail.com with your order number, what you did or did not receive, and what we need to send to you. We will then provide you with a pre-paid shipping label to return the is-shipment and expedite the correct order to you!